Terms & Conditions for Plango Holidays

Last Updated: 10 November 2025

Welcome to Plango Holidays (“we”, “our”, “us”). By visiting or using our website https://plangoholidays.com (the “Website”) and our travel services, you agree to the Terms & Conditions outlined below. Please read them carefully before making a booking.

Use of Website

  • The Website is intended for personal and non-commercial use.

  • You agree not to misuse, modify, or copy any content, images, or information displayed on this Website.

Booking Terms

  • All bookings are subject to availability.

  • Prices may vary based on travel dates, demand, and external supplier charges.

  • A booking is confirmed only after receiving a confirmation email or message from us.

  • For international bookings, a valid passport and necessary travel documents are the responsibility of the traveler.

Payments & Fees

  • Payment must be made as per the invoice schedule shared during booking.

  • We may require full or partial advance payment depending on the travel package.

  • Payments once made may be non-refundable, depending on airline, hotel, and supplier policies.

Cancellation & Refund Policy

  • Cancellation requests must be made in writing through email or WhatsApp.

  • Refunds depend on the policies of airlines, hotels, and other travel partners.

  • Service charges and processing fees are not refundable.

  • In case of no-show, illness, or travel document issues, refunds are not guaranteed.

Changes & Modifications

  • If you request date or itinerary changes, additional charges may apply.

  • We reserve the right to modify travel arrangements due to weather, operational issues, political conditions, or safety concerns.

  • We are not responsible for delays or cancellations caused by airlines, hotels, or third-party providers.

Travel Documents & Responsibilities

  • Travelers must carry valid passports, visas, identity proof, vaccination certificates, and other required documents.

  • We are not responsible for visa rejections or delays.

  • Travelers are responsible for ensuring compliance with destination travel rules.

Health & Safety

  • Travelers must ensure they are medically fit for travel.

  • We are not liable for medical emergencies, accidents, health issues, or loss of personal belongings during the trip.

Third-Party Services

We work with airlines, hotels, transport companies, and tour operators. While we coordinate services, we are not responsible for:

  • Quality or performance of third-party services

  • Delay, overbooking, cancellation, strike, or operational issues

Intellectual Property

All Website content, branding, and materials are owned by Plango Holidays. Reproduction or commercial use is prohibited without permission.

Limitation of Liability

We are not liable for:

  • Loss of personal earnings due to trip delays or cancellations

  • Loss of baggage, documents, or valuables

  • Situations beyond our control (natural disasters, political unrest, weather, strikes, etc.)

Contact Information

For customer support or legal inquiries, contact us at:

Address:
Plango Holidays
1001, Goodwill Infinity,
Near Prime Mall, Plot No. E/3A,
Sector -12, Kharghar, Panel, Raigarh – 410210,
Kharghar, Maharashtra 400614

Phone:
+91 9322163814
+91 99203 92000

Email:
plangoholidays95@gmail.com

By booking with Plango Holidays, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.